The Damside Terms & Conditions of Trade
Minimum order £100 Ex VAT.
Orders in excess of £1,000 will receive 5% discount. All products on your order will be discounted.
The Damside reserves the right to charge interest on overdue monies at the rate of 8% per annum above the bank base rate and varied from time to time. In addition if the Customer defaults on payment The Damside reserves the right to place the matter in the hands of our debt recovery agents, without prior warning in writing, and shall be entitled to a full reimbursement of any fees or disbursements paid to the debt recovery agent to aid recovery of monies outstanding to The Damside.
Initial Order on a Proforma basis. You will be required to pay prior to delivery.
Subsequent orders 30 days credit from the date of delivery.
Invoice Reminder will be emailed 2 days before due date.
Overdue Email reminder will be emailed at 3 days overdue.
UnPaid Invoice email will be sent at 7 days overdue.
Final Reminder email at 14 days overdue.
In the event of non-payment by the due date subsequent orders will revert to proforma invoice. Payment is preferred via BACS transfer.
In the event of non-payment after 60 days we will begin Debt Recovery procedures. This will be through a Debt Recovery Agency and all associated costs will be added to the outstanding invoice. If payment is still not received we will take further legal action through the courts to recover monies owing.
Return & Exchange Policy
On delivery of goods we offer a 7 day notice period for damaged or defective goods. You will be advised on timescales for replacements.
The cost of delivery will be payable by you the customer. We endeavour to source the most cost effective method of despatch to your delivery address. There will be a minimal charge for packaging. Wherever possible our packaging will be recycled materials.
Wholesale orders include free delivery and delivery times scales advised.
Deliveries must be signed for.
Normally 10-14 days from receipt of order. You will be advised of any stock issues and any possible delays.
Orders should be placed via email to email@example.com. Product codes should be used and any colour / personalisation notated on the order. A Purchase Order number should be issued if used or the buyers name added to the order. It should be noted we do not offer ‘sale or return’.
Trading as: The Damside
Address: Damside, Alvah, Banff, Aberdeenshire, AB45 3DB.
Telephone: 01466 780471
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